Orders are typically processed and shipped within 1-3 business days. Delivery usually takes 6-15 business days from the date of shipment, depending on your location.

Enjoy Free Delivery Across Canada on Orders Over $50!

For all customer service inquiries, support, or feedback, please contact us at blissfulhavenoutlet@gmail.com

Our customer service team strives to respond to all emails within 1-2 business days. During peak times or holidays, response times may be slightly longer.

Return and Exchange Policy for Print-on-Demand Products

Due to the custom nature of our print-on-demand products, we do not offer returns or exchanges. However, if you receive a product that is damaged or defective, please contact us immediately.

Damage or Defect Procedure:

1. Report Issues: Contact our customer service team within 15 Days of receiving your order. Include photos of the damage or defect for evaluation.
2. Review and Approval: We will review the submitted photos and details. If the issue is confirmed, we will approve a reprint of your item.
3. Reprint: Once approved, we will reprint and ship the replacement item at no additional cost.

To ensure accuracy, please double-check your order details before placing it. If you have any questions or need assistance, don’t hesitate to let us know.

Thank you for your understanding and cooperation!

Yes, we do accept custom orders for print-on-demand! If you have a specific design in mind, here’s how you can place a custom order with us:

1. Send Your Design: Email us your design along with details about where you'd like the design to be printed on the product. Include any specific instructions or preferences you may have.
2. Receive a Mockup:After receiving your design, we will create a mockup for your review. This allows you to see how the design will look on the product before finalizing the order.
3. Review & Approve:Review the mockup and let us know if any adjustments are needed. Once you are satisfied with the design, approve it for printing.
4. Place Your Order:After approving the design, place your order directly through our website. We will then process and print your custom design on the product.
5. Design Fees: T-Shirt Design: CAD 10 and Hoodie Design: CAD 20
6. Ordering Window: You have 5 days to place your order once the design is finalized. If you do not place an order within this period, the design will be removed.
7. Discount Application:The design fee will be applied as a discount on the product price. A discount coupon will be provided to cover the design fees when you place your order.
8. No Refund Policy: Please note that the design fee is non-refundable regardless of whether you place an order or not.

This version communicates each step of the process, the pricing details, and the refund policy, ensuring transparency for your customers.

How to Contact Us:

• Email: blissfulhavenoutlet@gmail.com
• Subject Line: Custom Print-On-Demand Order

Feel free to reach out if you have any questions or need further assistance. We look forward to bringing your custom designs to life!